business process outsourcing

Business process outsourcing, a step beyond traditional IT outsourcing, includes such functions as claims processing, billing, invoicing, payroll, product management, and customer support. Many organizations are focusing on their core business capabilities and outsourcing selected business processes and functions to expert partners who can perform these functions more cost-effectively and efficiently. Entrusting business processes to experts allows enterises more freedom and resources to innovate, specialize, and improve their excellence in their focused business areas. NTEC creates and shares knowledge that helps enterprises address business opportunities and challenges.